WHAT IS A NO CONTACT ORDER?
A No Contact Order is a formal notice issued by Student Services on behalf of the University, which restricts two or more students from directly contacting or communicating with each other.
No Contact Orders are used as part of a risk assessment and management process to keep students safe during their time at UEA. They can also be used as a practical measure for managing conflict, if appropriate.
A No Contact Order can be issued at the discretion of Student Services and restricts the named parties as follows:
- do not contact relevant student name, either in person or by any other means (directly or indirectly), including via social media;
- to comply with any reasonable request made by your School of Study in line with this order
Normally a No Contact Order contains the same information for all parties. If additional specific requirements are needed for one party, in order to manage safety or risk, this will be included in the notification letter.
If both students are on the same course, share a module or share accommodation, further discussions will be held with the relevant students and the School of Study in order to ensure any contact relating to studies is managed effectively.
If both students are on the same course, share a module or share accommodation, further discussions will be held with the relevant students and the School of Study in order to ensure any contact relating to studies is managed effectively.
WHEN IS A NO CONTACT ORDER ISSUED?
A No Contact Order may be identified as an appropriate supportive measure during a risk assessment conducted by Student Services.
Risk assessments may be carried out following a report from a student about behaviour that makes them feel unsafe, or a security or police report that indicates a safety risk to one or more students.
No Contact Orders are intended to be supportive to all involved parties, protect them and prevent any future interactions which could be problematic for the individuals involved.
IS A NO CONTACT ORDER THE SAME AS A RESTRAINING ORDER?
A No Contact Order is not intended to replicate a restraining order. Restraining orders can only be issued by court order, whereas a No Contact Order is a risk management tool used by the University.
A No Contact Order does not guarantee that parties will not see one another on campus or prohibit either party from using public spaces such as the Library, shop or Students' Union venues including the LCR.
A No Contact Order is intended to reduce direct, purposeful contact between the parties concerned, in person and online including social media.
DOES A NO CONTACT ORDER MEAN I'M IN TROUBLE?
A risk assessment may be carried out by Student Services if we have received a report that indicates alleged behaviour that may be a breach of the General Regulations for Students.
This report may then be referred to the Student Misconduct Investigation Team for investigation, and if so, the student/s being reported will be contacted with further information.
Being issued a No Contact Order does not indicate what the outcome of an investigation, if there is one, will be. They are intended to be supportive to all involved parties, protect them and prevent any future interactions which could be problematic for the individuals involved.
HOW LONG ARE NO CONTACT ORDERS IN PLACE?
A No Contact Order will remain in place for the duration of study unless a formal letter revoking the order is issued.
WHAT DO I DO IF I THINK A NO CONTACT ORDER HAS BEEN BREACHED?
if you believe another party has breached a No Contact Order, you should report details of this breach to STSAdmin.disciplinary@uea.ac.uk along with any supporting evidence.
The incident/s will be reviewed and if it is determined that the No Contact Order has been breached, appropriate disciplinary action will be taken.